Age Verification Policy

Introduction

At Vapesteam Ltd trading as Vapehut UK, we are committed to preventing underage access to vaping products. In accordance with UK law, it is illegal to sell electronic cigarettes, vaping devices, or e-liquids to anyone under the age of 18.

To uphold this responsibility and protect young people, we use a secure age verification process for all orders placed through our website.

How Age Verification Works

We partner with AgeChecked Ltd, an independent and GDPR-compliant age verification provider.

When you place an order, AgeChecked securely checks your details against trusted databases to confirm you are 18 or over.

- If your age is successfully verified, your order will be processed as normal.
- If automatic verification is unsuccessful, you may be asked to provide valid proof of age (such as a passport, driving licence, or other government-issued ID) before your order is dispatched.

Data Protection and Privacy

How Your Data is Handled

All age verification checks are carried out securely by AgeChecked Ltd. When you complete an age verification:

- Your personal information may be requested by AgeChecked (such as name, date of birth, address, or ID details) in order to confirm your eligibility.
- We (Vapesteam Ltd trading as Vapehut UK) do not have access to this personal information. We only receive confirmation of whether the age check was successful.
- AgeChecked does not share your personal data with us. Instead, they return a simple 'pass' or 'fail' result.
- Once an age check is completed, AgeChecked deletes the personal information, retaining only anonymised compliance records (e.g., confirmation of successful verification and date of birth/age if required by law).

AgeChecked’s Privacy Policy

AgeChecked is fully GDPR-compliant and handles your data in line with strict security standards. For full details on how AgeChecked processes your information, please see their Privacy Policy: https://www.agechecked.com/privacypolicy/.

Customer Responsibilities

By purchasing from Vapehut UK, you agree that:

- You are at least 18 years old.
- You will not attempt to purchase products on behalf of anyone under 18.
- You will cooperate with any additional age verification requests (e.g., providing ID).

We reserve the right to cancel any order if we believe false information has been provided, or if we suspect the purchase is intended for an underage person.

Contact Us

If you have any questions about our Age Verification Policy, please contact us:

Vapesteam Ltd trading as Vapehut UK
📧 Email: vapehutuklondon@gmail.com

📞 Phone: 02080507096